Legal, Privacy & Terms

Information We Collect

We collect two categories of information:

Information you provide voluntarily

• Contact form submissions, including: name, email address, company name, phone number, and message content
• Any additional information you choose to include in written correspondence sent to our email addresses

Information collected automatically

• Technical data: IP address, browser type and version, operating system
• Usage data: pages visited, time spent on pages, referring URL, date and time of access
• This data is collected via standard web server logs for security and analytics purposes

We do not collect payment information, financial details, government identification numbers, or sensitive personal data through this website.

How We Use Information

Personal information submitted through this website is used only for the following purposes:

• To respond to enquiries submitted through the contact form, including commercial enquiries, product data sheet requests, and investor-related queries
• To route your enquiry to the appropriate department within IGPL
• To improve the website's content, structure, and usability based on aggregated usage patterns
• To investigate and address technical issues or security incidents

We do not sell, trade, or rent personal information to any third parties for any purpose.

We do not use personal data for marketing communications, promotional campaigns, or profiling unless you have explicitly provided written consent for such use.

We do not share your information with third-party service providers except where strictly necessary to operate this website (e.g., hosting infrastructure), in which case those providers are bound by appropriate data protection obligations.

Cookies

This website may use session cookies solely to maintain basic website functionality during your visit (for example, to preserve form state). Session cookies are temporary and are deleted when you close your browser.

We do not use:

• Third-party tracking cookies
• Advertising or remarketing cookies
• Cross-site tracking or behavioural profiling cookies
• Analytics cookies from third-party providers (e.g., Google Analytics)

By using this website, you consent to the limited use of session cookies as described above. You may configure your browser to refuse cookies; however, this may affect certain functionality of the website.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Indian law.

• Contact form submissions are retained for up to 12 months from the date of submission, after which they are securely deleted
• Server log data (IP addresses, access records) is retained for up to 90 days for security and diagnostic purposes
• Records required for statutory compliance (e.g., investor correspondence) are retained in accordance with applicable law

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please contact us at: igpl@igpetro.com. We will respond to such requests within a reasonable timeframe in accordance with applicable law.

Acceptable Use

You may use this Website for lawful purposes only and in a manner consistent with all applicable laws and regulations. You agree that you will not:

• Attempt to gain unauthorised access to any part of this Website, its servers, or any systems or databases connected to it
• Use this Website to transmit harmful, offensive, abusive, defamatory, obscene, or otherwise unlawful content
• Use automated tools (bots, scrapers, crawlers) to systematically extract data from this Website without IGPL's prior written consent
• Introduce viruses, malware, or any other code designed to interfere with the operation of this Website or any connected systems
• Use this Website in any way that could damage, disable, overburden, or impair it
• Misrepresent your identity or affiliation when using the contact form or any other interactive feature

IGPL reserves the right to restrict or terminate access to this Website for any user who breaches these acceptable use terms, without prior notice.

Intellectual Property

All content on this Website — including but not limited to text, articles, product descriptions, images, photographs, graphics, logos, icons, data tables, technical specifications, and the overall design and layout — is the property of IG Petrochemicals Ltd. or its licensors and is protected under Indian and international intellectual property law, including the Copyright Act, 1957 and the Trade Marks Act, 1999.

The IGPL name, logo, and associated trade marks are registered trade marks of IG Petrochemicals Ltd. Unauthorised use of these marks is strictly prohibited.

You may not, without IGPL's prior written consent:

• Reproduce, copy, publish, distribute, or transmit any content from this Website
• Create derivative works based on the content of this Website
• Use any content for commercial purposes, including resale or redistribution
• Remove or alter any copyright, trade mark, or other proprietary notices

Technical product specifications, data sheets, and safety data sheets (SDS) are provided on this Website for reference purposes only. They may not be reproduced commercially or redistributed without express written permission from IGPL. Always request a current, verified specification sheet from IGPL's commercial team before making purchasing or formulation decisions.

Limited personal, non-commercial use is permitted, provided that all copyright and proprietary notices are retained and the content is not modified in any way.

Disclaimers

This Website and all its content is provided "as is" and "as available", without any warranty of any kind, either express or implied. To the fullest extent permitted by applicable law, IGPL expressly disclaims all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy, completeness, currency, or reliability of any information on this Website
• Warranties that the Website will be uninterrupted, error-free, or free from viruses or other harmful components

Product specifications, technical data, and pricing information published on this Website are subject to change without notice and may not reflect current conditions. Users should always request current, verified documentation from IGPL's commercial team before making purchasing, processing, or formulation decisions. IGPL shall not be liable for any loss arising from reliance on website data without independent verification.

To the fullest extent permitted by law, IGPL shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of, or inability to use, this Website or any content hereon, even if IGPL has been advised of the possibility of such damages.

Links to third-party websites (including BSE India, NSE India, and regulatory portals) are provided for convenience only. IGPL does not endorse, control, or take responsibility for the content, privacy practices, or accuracy of any external websites. Accessing linked third-party websites is at your own risk.